The Self · App support

A little help, when you need it.

Support for The Self app. Contact the CodexLabs team with app questions, feedback or collaboration enquiries.

What to include

Tell us your phone model, iOS or Android version, The Self version and what happened. Hide personal journal entries before sending a screenshot.

A purchase did not finish

Do not pay again. Open Support in your profile and tap Check purchase completion if that button appears. Receipts, refunds and payment status are available from Apple or Google. We do not need passwords, verification codes or card details.

Missing entries

Your journal is stored locally. Our team has no server copy. Check whether app data was deleted and whether a system backup is available.

About the app

The Self offers educational content and self-reflection practices. It is not a medical device and does not diagnose or treat medical conditions. Consult a qualified professional about health concerns. App support is not an emergency service.