The Self · Help and feedback

A little help, when you need it.

Help and feedback for The Self. Ask the CodexLabs team a question or report a problem. Getting help is free and is separate from tipping the developer.

What to include

Tell us your phone model, iOS or Android version, The Self version and what happened. Hide personal journal entries before sending a screenshot.

Free chapters and optional tips

All 12 chapters, 59 lessons, practices, journal tools, and library content are free. When purchases are available, Profile → Tip the developer offers optional one-time payments through the app store. Tips are not subscriptions and do not unlock content or features.

A purchase did not finish

Do not pay again. Open Profile → Tip the developer and tap Check purchase completion if that button appears. Receipts, refunds and payment status are available from Apple or Google. We do not need passwords, verification codes or card details.

Reminders and appearance

Choose any reminder days, including all seven, and switch between light and dark themes in your profile. Chapter illustrations are animated in both themes and stay still when reduced motion is enabled.

Missing entries

Your journal is stored locally. Our team has no server copy. Check whether app data was deleted and whether a system backup is available.

About the app

The Self offers educational content and self-reflection practices. It is not a medical device and does not diagnose or treat medical conditions. Consult a qualified professional about health concerns. App support is not an emergency service.